pk66 Privacy Policy — Your Data, Your Rights

01 Introduction

This Privacy Policy explains how pk66 ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the pk66 platform, including the pk66 website and the pk66 app. It applies to all players accessing pk66 from Bangladesh and any other jurisdiction where the platform is available.

By registering an account on pk66, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or continue using pk66.

02 Data We Collect

pk66 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and from third-party service providers such as payment processors and identity verification services.

pk66 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming request.

03 How We Use Your Data

pk66 uses your personal data for the following purposes:

• To create and manage your pk66 account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations.
• To detect and prevent fraud, bonus abuse, and other prohibited activity on pk66.
• To provide customer support and respond to your queries.
• To send you transactional communications about your account, deposits, and withdrawals.
• To send you marketing communications about pk66 promotions and offers, where you have opted in.
• To improve the pk66 platform, including game performance, payment processing, and user experience.
• To enforce the pk66 Terms and Conditions and this Privacy Policy.
• To comply with applicable laws and respond to requests from regulatory authorities.

04 Legal Basis for Processing

pk66 processes your personal data on the following legal grounds:

• Contract performance — processing your data is necessary to provide the pk66 service, manage your account, and process your transactions.
• Legal obligation — pk66 is required by law to collect and retain certain data for AML, KYC, and regulatory compliance purposes.
• Legitimate interests — pk66 processes certain data to detect fraud, improve the platform, and ensure the security of all players.
• Consent — where you have given explicit consent, such as opting in to marketing communications or agreeing to the use of non-essential cookies.

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

05 Data Sharing

pk66 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of trusted service providers, strictly for the purposes described in this policy:

• Payment processors — bKash, Nagad, and Rocket, to process your deposits and withdrawals.
• Identity verification providers — to verify your identity and age as part of our KYC process.
• Fraud prevention services — to detect and prevent fraudulent activity on the pk66 platform.
• IT and hosting providers — to maintain and operate the pk66 platform infrastructure.
• Customer support tools — to manage and respond to support requests from pk66 players.
• Regulatory authorities — where required by law, pk66 may disclose your data to government bodies, law enforcement agencies, or regulators.

All third-party service providers who process data on behalf of pk66 are bound by data processing agreements that require them to handle your data securely and only for the purposes specified by pk66.

06 Data Retention

pk66 retains your personal data for as long as your account is active and for a period after account closure as required by law. The specific retention periods that apply to different categories of data are as follows:

• Account and identity data — retained for a minimum of five years after account closure, in line with AML regulatory requirements.
• Transaction records — retained for a minimum of five years after the date of the transaction.
• Support communications — retained for two years after the date of the last communication.
• Technical and usage data — retained for up to 12 months from the date of collection, unless required for longer for fraud investigation purposes.
• Marketing consent records — retained for as long as you remain opted in, plus two years after opt-out to demonstrate compliance.

When data is no longer required, pk66 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

07 Security

pk66 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and pk66.
• Encryption at rest for sensitive data stored on pk66 servers, including payment details and identity documents.
• Access controls that restrict access to personal data to authorised pk66 staff only, on a need-to-know basis.
• Regular security audits and penetration testing of the pk66 platform.
• Two-factor authentication options for player accounts.
• Monitoring systems to detect and respond to suspicious activity in real time.

While pk66 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your pk66 account has been compromised, contact our support team immediately.

08 Cookies

pk66 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit pk66.

The types of cookies pk66 uses are:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies — used to remember your preferences, such as your preferred language or display settings. These improve your experience on pk66 but are not strictly necessary.
• Analytics cookies — used to understand how players navigate pk66, which pages are most visited, and where players encounter issues. This data is aggregated and anonymised. pk66 uses this information to improve the platform.

pk66 does not use advertising cookies or tracking cookies that follow you across other websites. You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling functional cookies may affect your experience on pk66.

09 Your Rights

As a pk66 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the pk66 support team at [email protected]. pk66 will respond to all requests within 30 days.

• Right of access — you can request a copy of the personal data pk66 holds about you.
• Right to rectification — you can ask pk66 to correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure — you can request that pk66 delete your personal data, subject to our legal retention obligations. Note that we cannot delete data we are legally required to retain.
• Right to restriction — you can ask pk66 to restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability — you can request that pk66 provide your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to object — you can object to pk66 processing your data on the basis of legitimate interests, including for direct marketing purposes.
• Right to withdraw consent — where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Marketing Communications

pk66 will only send you promotional emails, SMS messages, or push notifications if you have explicitly opted in to receive them. You can opt in during registration or at any time from your account settings.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email from pk66.
• Updating your communication preferences in your pk66 account settings.
• Contacting pk66 support and requesting to be removed from marketing lists.

Opting out of marketing communications does not affect transactional messages. pk66 will continue to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — regardless of your marketing preferences.

11 Children's Privacy

pk66 is strictly for adults aged 18 and above. pk66 does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on pk66 or provided personal data to us, please contact our support team immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data promptly.

12 Changes to This Policy

pk66 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify registered players by email or via an in-platform notification.

Your continued use of pk66 after any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how pk66 protects your data.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the pk66 data team:

• Email: [email protected]
• Live Chat: Available 24/7 from the pk66 website and app
• Response time: Within 30 days for data rights requests; within 24 hours for general privacy queries via email

For questions about responsible gaming, visit the Responsible Gaming page. For general platform questions, visit the FAQ page.